ORDERING AND SHIPPING QUESTIONS

Frequently asked questions

FAQ

How can I place an order?

You can place an order directly through our website. Simply select the product you want, add it to your cart, and follow the checkout process.

What payment methods do you accept?

We accept major international credit cards, and other secure payment methods as listed on our checkout page.

Do you ship internationally?

Yes, we offer international shipping.

How long does shipping take?

Shipping times vary depending on your location. Typically, domestic orders arrive within 5-14 business days, while international orders may take 7-15 business days.

Where do you ship from?

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless of how far they go.

Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If your item is out of stock in your nearest location, we'll send it directly from our production line with the same delivery times as indicated in our shipping page.

Will I receive an order notification?

The system will automatically send an email to your email address when:
1. the order is successfully submitted;
2. the item is shipped;
3. and when the order is canceled. If you do not receive the relevant email, please check if your email address is filled in correctly, check the spam filter, or contact us

How do I cancel or change my order?

If you wish to change or cancel your order, please contact us within 24 hours of placing your order via email: info@miniworldcreator.com We will process it ASAP after we receive your message. Please note that orders that have already been shipped cannot be changed or canceled.